Connection & Setup
How to change your Wi-Fi name (SSID) and password
You can update your Wi-Fi network name and password in under 2 minutes through the Netfizz router portal or our mobile app.
Updated 2 months ago
95% found this helpful
Option 1 — Via the Netfizz app
- Open the Netfizz app on your phone
- Tap My Network → Wi-Fi Settings
- Edit the Network Name (SSID) and Password fields
- Tap Save — your router will apply the changes within 30 seconds
Option 2 — Via the router web portal
- Connect your device to the Netfizz Wi-Fi or plug into the router with an ethernet cable
- Open a browser and go to
192.168.1.1 - Login with username
adminand the password printed on the sticker on the bottom of your router - Go to Wireless → Basic Settings
- Change the SSID and WPA2 Key, then click Apply
After saving, all devices will be disconnected from the old network name. Reconnect using the new name and password.
Frequently Asked Questions
Yes. All currently connected devices will be dropped and will need to reconnect using the new password.
The default admin password is printed on a sticker on the bottom of your router. It is a random 8-character string unique to your device.
Was this article helpful?
Related Articles
Router showing a red light — what it means and how to fix it
A solid or flashing red light on your Netfizz router usually means the fiber signal has be...
How to extend your Wi-Fi coverage to eliminate dead zones
If certain rooms in your home have weak or no Wi-Fi signal, here are your options — from r...
How to secure your home Wi-Fi network
A poorly secured Wi-Fi network can be accessed by neighbours or malicious actors. Here are...